Terms & Conditions

1. INTRODUCTION

Boggy Logistics India ("Boggy Logistics") operates a technology platform that connects users ("Customer", "Sender", "Consignor") with independent third-party Buggy Riders for transportation of goods.

By accessing or using the Boggy Logistics application ("Platform"), you agree to be bound by these Terms and Conditions.

2. NATURE OF SERVICE

Boggy Logistics is strictly a technology intermediary platform.

Boggy Logistics does NOT:

• Own or operate vehicles
• Employ drivers
• Provide transportation services directly

All transportation services are provided by independent Buggy Riders.

3. ACCEPTANCE OF TERMS

By using the Platform, you:

• Confirm that you have read and understood these Terms
• Agree to be legally bound
• Accept all future updates to these Terms

4. USER RESPONSIBILITIES

You agree to:

• Provide accurate pickup and delivery details
• Ensure proper packaging of goods
• Ensure goods are legal and safe for transport
• Provide correct description and value of goods

You are solely responsible for the goods being transported.

5. INDEPENDENT RIDER DISCLAIMER

Buggy Riders are independent contractors.

Boggy Logistics is NOT responsible for:

• Rider behavior or misconduct
• Theft, absconding, or fraud by rider
• Damage or loss of goods
• Delays in delivery

6. GOODS AT OWNER RISK

All goods are transported entirely at the user's own risk.

Boggy Logistics does not:

• Take custody of goods
• Guarantee safety or protection
• Provide insurance

Users are strongly advised to arrange insurance for valuable goods.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Boggy Logistics shall have ZERO liability for:

• Loss of goods
• Damage to goods
• Theft or absconding by rider
• Delivery delays

In case any liability is imposed by law, it shall be strictly limited to: The service fee paid by the user only.

Boggy Logistics shall not be liable for:

• Indirect losses
• Business losses
• Loss of profit

8. NO COMPENSATION POLICY

User expressly agrees that:

Boggy Logistics will NOT provide:

• Compensation
• Refunds
• Replacement

for: Lost goods, Damaged goods, or Theft incidents.

All risks are borne entirely by the user.

9. MISDECLARATION OF GOODS

User must provide correct information.

If misdeclaration occurs:

• Boggy Logistics is not liable
• User must bear all damages
• User must indemnify Boggy Logistics

Boggy Logistics has no obligation to verify contents.

10. RESTRICTED ITEMS

Users must NOT transport:

• Illegal goods
• Explosives or weapons
• Firearms or ammunition
• Drugs or narcotics
• Hazardous or flammable materials
• Currency, jewellery, precious items
• Alcohol, cigarettes, or restricted substances

Violation may result in:

• Immediate account suspension
• Legal action
• Reporting to authorities

11. DELIVERY TIME DISCLAIMER

All delivery times are estimates only.

Boggy Logistics is not responsible for delays caused by:

• Traffic conditions
• Weather
• Vehicle issues
• Government restrictions
• Rider availability

12. CLAIMS POLICY

All claims must be reported within 24 hours of delivery.

Claims must include:

• Photos of damage
• Order details

No claims will be accepted after 24 hours.

13. PAYMENTS

• Prices are dynamic and may vary
• Final price may change based on distance, time, or waiting
• Payments may be made via cash or online methods

Failure to pay may result in:

• Account suspension
• Legal recovery action

14. CANCELLATION POLICY

• Cancellation charges may apply after rider assignment
• No refund for misuse or late cancellation

15. FORCE MAJEURE

Boggy Logistics shall not be liable for failure or delay due to:

• Natural disasters
• Accidents
• Government restrictions
• Strikes or disruptions
• Any event beyond control

16. INDEMNITY

User agrees to indemnify and protect Boggy Logistics from:

• Legal claims
• Damages
• Losses caused due to misuse
• Violation of laws

17. ACCOUNT SUSPENSION

Boggy Logistics reserves the right to suspend or terminate accounts for:

• Fraudulent activity
• Illegal use
• Violation of Terms

18. THIRD PARTY SERVICES

Boggy Logistics may use third-party providers. Boggy Logistics is not responsible for:

• Third-party services
• Payment gateway failures

19. NO GUARANTEE OF SERVICE

Boggy Logistics does not guarantee:

• Availability of riders
• Timely delivery
• Service quality

20. GOVERNING LAW

These Terms are governed by the laws of India.
Jurisdiction: Karnataka

21. CHANGES TO TERMS

Boggy Logistics may update these Terms at any time. Continued use of the Platform means acceptance of updated Terms.

22. CONTACT DETAILS

Boggy Logistics India
Thyagaraj Road, Koppa (T), Chikkamagaluru (D), Karnataka - 577126
Email: support@boggylogistics.site
Phone: +91 8123773645
Website: https://boggylogistics.site